Our cashier, Mabel M. was amazing and so helpful to us three exhausted college students at almost 3:30 am! We've been talking about how nice she was all day and she really just made our night. Thank you, Mabel!
This was not a good morning for me and it started when I decided I wanted a bagel and cream cheese from Duncan Donut. I went into the store and waited and waited to be even talked to. I ended up waiting for over 10 min before deciding to go to McDonald's down the street. No one ask me for my order they were so behind with other orders. They had at least five people behind the counter and they still couldn't make it work. Then on my way to McDonald's I ran into one of the people that had been wait and she told me she should have left just like I did because " THEY DIDNT EVEN GET MY ORDERS RIGHT AND DECIDED THEY HAD TO GIVE ME FREE FOOD AND IT WAS STILL WRONG". This store needs to get it together.
This Dunkin’ used to get my drink orders right all the time but they must be under new management or something because the service has drastically decreased in recent months. Several drinks I have ordered with an espresso shot, they charge me for an espresso shot, and then never add it to my drink. Professionalism is lacking.
Horrible customer service at the window. Chai tea wasn't stirred, looked and tasted like a bunch of sugar, guy (pretty sure a manager) snipped and said it was powder. Never tasted a Chai tea like this and I get them often at DD. Then guy said what are you waiting for rudely. I thought I was waiting for another bag. Clearly a bad day for someone.
Waited over 20 minutes at 2:30 in afternoon 11/22 in drive thru and stuck as no way to get around other vehicles, when I did get to the window and expressed how I was upset for the wait for a coffee and stuck...with how long it had been , the arrogant skinny Caucasian kid said and I quote " well I can't give it to you for free" he was snide.. and rude... thing is I have stopped by this location 7days a week for last three months that's 2.38 × 90 plus days thats 214.20 and today's the last for Duncan Donuts for me Wawa coffee is just as good! Oh and I can serve myself...
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