Cold Stone Creamery

13168 N Dale Mabry Hwy, Tampa, FL 33618, USA

About Cold Stone Creamery

4.1 / 5

from reviews

Joann Aponte
September 18, 2020

One of the worst experiences. For me to write a bad review or give a one star you have to be terrible. The owners were acting as if we were bothering them. Ok they charge 89 cents each topping. My husband ordered simple, ice cream with sprinkles when I tell you, you could count the amount of sprinkles they put on top I'm not kidding. Then I ordered a sundae my God a speck of fudge and a dollop of whipped cream. It was a waste of time and money. Please know it's not cold stone creamery. It's that particular location. I will never return there. It's a ice cream shop it should be a happy experience not with absolutely rude owners. I would give them 0 stars if I could.

Jav morales
September 07, 2020

Came to eat an ice cream on Labor Day . The place was empty which mean plenty time to serve. Instead, The guy was very rude for some reason. All we ask what was included in the mix of the ice cream. He gave us a bad look. Very poor customer service. If you want a good experience definitely stick with local ice cream places. Would not come back here even if it is free ice cream. If expecting a good customer service, skip this location for sure.

Matthew Ball
August 28, 2020

Great 🍦 and decent service.

Shenny Machin
October 03, 2020

Waited in line to watch a worker tug and pull her mask down to speak with customers. She did not 1x put on gloves and continued to touch her face without washing or sanitizing inbetween. She handled a lot of the orders that were for delivery. I do not recommend ordering from here. It’s best to go somewhere that practices safety when handling your food. Especially when tugging on your face mask. Walked out and let them know as well.

Jorge Peñate González
August 17, 2020

Terrible amidst pandemic. The staff were serving while wearing the mask only for their mouth and they have the nose uncovered. They talk too much while serving without protection of their nose. I told them to wear the mask properly, covering everything but they ignored my suggestion. I work more than 12 hrs a day wearing mask, gloves, gown, and face shield in order to protect my patients, my coworkers and myself. Why they can't wear the mask as it should be? I decided to leave and I didn't buy. We have to stop the Covid19 spread.

Cold Stone Creamery

Our Address

13168 N Dale Mabry Hwy, Tampa, FL 33618, USA

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